website takeover · handoff & ongoing support
Your developer left. The website still has to work.
When the person or agency that ran your site moves on, the leads keep coming and the updates keep coming due. I take over the site, learn how it actually works, and keep it running. You keep the site you have, and you get someone who answers.
How it usually looks
- Your agency or developer is moving on, and the handover date is already on the calendar.
- Nobody left on the team knows where the hosting, domain, and DNS logins live.
- Paid campaigns point at landing pages only the old team knew how to build.
- Leads flow from the site's forms into a CRM, and nobody is sure how.
- Updates have piled up because nobody wants to be the one who breaks it.
- There is no staging site, so every change gets made on the live one.
None of this means the site is bad. It means the knowledge of how it works is about to walk out the door, and that is fixable.
The first few weeks
- access & ownershipHosting, domain, DNS, and admin logins moved into accounts you own
- backups firstA verified, restorable backup before anything else is touched
- inventoryPages, plugins, page builder templates, forms, and integrations written down
- lead path testEvery form submitted end to end, into the inbox or CRM it's meant to reach
- tracking checkTag Manager, analytics, pixels, and ad conversions checked with your media buyers
- staging siteA copy of the site where changes get made and checked before they go live
- updates & securityCore, theme, and plugin updates brought current, on staging first
- documentationHow it all fits together, written down and yours
After the handoff
keep it running
Care and monitoring
Updates, backups, security, and uptime, handled on staging first. The site stops being the thing you lie awake about.
website managementship campaigns
Landing pages and tracking
You bring the copy and the layout. I build it on your existing templates, wire up the tracking, and test the form all the way into your CRM before traffic arrives.
improve it
Changes as they come up
Copy edits, navigation, new sections, speed fixes. The small list that never got done because asking the old team felt like a project.
How the retainer works
Ongoing work runs on a prepaid block of hours each month at $125/hr. Care, campaign pages, and changes all draw from the same block, and anything past it bills at the same rate. Here is what one month might look like for a busy lead-generation site:
- careUpdates, backups, monitoring, and fixes · 4 hrs
- campaignsTwo landing pages built from your copy, with tracking · 10 hrs
- changesCopy edits, nav tweaks, questions from your team · 6 hrs
- total20 hrs at $125/hr · $2,500/mo
An example, not a quote. The first month or two usually runs heavier while I learn the site, then the block shrinks. Small sites that only need hosting and maintenance can start on a care plan from $100/mo.
Common questions
How fast can you take over?
Usually within a week of the first call. The order is always the same: access, backups, and making sure leads still arrive. Everything else can follow. If the outgoing team is still around, a short handover call with them saves hours for everyone.
Do I have to rebuild the site?
No. Most takeovers keep the site exactly as it is. If it's working and bringing in business, the job is to keep it that way. If a rebuild ever makes sense, you'll hear why, with reasons you can check, and it stays your call.
What kinds of sites do you take over?
WordPress is the most common, including page builders like Bricks and Elementor. Also Astro and other static sites, Cloudflare setups, and Squarespace or Wix. Not sure what yours is built on? Send the URL and I'll tell you.
Can you work with our ad people and our CRM?
Yes. Landing pages, Tag Manager, GA4, Meta and Google Ads conversion tracking, and form connections into CRMs like GoHighLevel and HubSpot. Your media buyers run the campaigns. I make sure the pages and the tracking underneath them work.
What does it cost?
Ongoing work runs on a prepaid monthly block of hours at $125/hr, sized to what you actually need. Hours past the block bill at the same rate. Smaller sites that only need hosting and maintenance can use a care plan instead, from $100/mo. You get a real number after I've looked at the site.
Who does the work?
I do. You work directly with the person who knows your site, with no account manager in between. On the rare job that needs a specialist, I bring in someone I trust and you'll know about it.
Start with the handover date.
Send me the site and when your current team leaves. You'll get a plan for the first month and a real quote.